At 1pk365, we take the privacy and security of your personal information seriously. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored, and the rights you hold over your own information when using our platform.
These cards summarise our core privacy commitments. The full policy below is the binding document — please read it in its entirety.
All personal data collected by 1pk365 is stored on encrypted, access-controlled servers. We apply industry-standard security protocols to prevent unauthorised access, disclosure, or loss of your information.
You have the right to access, correct, and request deletion of your personal data held by 1pk365 at any time. Submit a request through our 24/7 live support team and we will respond promptly.
1pk365 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to deliver and improve our services to you.
Marketing communications from 1pk365 are always opt-in. You may withdraw your consent and unsubscribe from promotional emails or SMS notifications at any time without affecting your account status.
1pk365 uses cookies to improve your browsing experience and analyse platform usage. Essential cookies are required for the platform to function; optional analytics cookies can be managed through your browser settings.
Data collection and processing on 1pk365 is conducted in accordance with the requirements of our international gaming licence, including KYC and anti-money laundering obligations that protect all players.
Your Privacy Matters
This Privacy Policy ("Policy") describes how 1pk365 ("the Company", "we", "us", "our") collects, uses, stores, and protects personal data provided by users ("you", "the Player") of the 1pk365 platform. By registering an account or continuing to use our services, you confirm that you have read and accepted this Policy in full. This Policy should be read alongside our Terms & Conditions.
1pk365 is an online sports betting and casino gaming platform operating under an internationally recognised gaming licence and serving players across Pakistan, including Karachi, Lahore, Faisalabad, Islamabad, Rawalpindi, Multan, and other cities. For all privacy-related purposes, the data controller responsible for your personal information is the 1pk365 operating entity as identified in its licensing documentation.
If you have questions about this Policy or wish to exercise any of your data rights, please contact our support team via the live chat facility available 24/7 on the 1pk365 platform, or by email at [email protected] (please copy this address manually — it is not a clickable link).
1pk365 collects personal data from you in three primary ways: information you provide directly, information collected automatically during your use of the platform, and information received from third parties where permitted.
Where required for KYC compliance, fraud prevention, or responsible gaming obligations, 1pk365 may receive information about you from third-party identity verification providers, credit reference agencies, or regulatory databases. Such data is handled with the same level of care as data you provide directly.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, CNIC, date of birth | Directly from you / KYC providers |
| Contact Data | Email, mobile number, city | Directly from you |
| Financial Data | Payment method, transaction history | Directly from you / payment processors |
| Technical Data | IP address, device info, browser | Automatically collected |
| Usage Data | Games played, bets, session logs | Automatically collected |
| Communications Data | Support chat logs, email records | Directly from you |
1pk365 uses your personal data only for legitimate, clearly defined purposes directly related to the operation of our platform and the delivery of our services. We do not use your data in ways that are incompatible with the purposes listed below.
All processing of your personal data by 1pk365 is carried out on one or more of the following legal bases:
1pk365 does not sell, rent, or otherwise trade your personal data to third parties for their own independent marketing or commercial purposes. We share your data only in the following strictly controlled circumstances:
We engage trusted third-party service providers who process data on our behalf to support the operation of the 1pk365 platform. These include payment processors (such as JazzCash, EasyPaisa, and banking partners), KYC and identity verification providers, cloud infrastructure and hosting providers, customer support technology providers, and analytics platforms. All service providers are contractually bound to handle your data solely for the purposes we specify and to maintain appropriate security standards.
We may disclose personal data to our gaming licence authority, financial intelligence units, law enforcement agencies, or other regulatory bodies where we are legally required to do so, or where disclosure is necessary to protect the rights, safety, or property of 1pk365, its players, or the public.
In the event of a merger, acquisition, restructuring, or sale of all or part of the 1pk365 business, your personal data may be transferred to the relevant successor entity. We will notify affected users in advance of any such transfer via the registered email address on file.
Outside of the scenarios above, we will only share your personal data with third parties where we have your explicit prior consent to do so.
1pk365 uses cookies and similar tracking technologies on our platform. Cookies are small text files placed on your device that help us recognise you, remember your preferences, and understand how you interact with our platform.
You can control non-essential cookies through your browser settings or through any cookie preference tool displayed on the 1pk365 platform. Please note that disabling essential cookies will prevent you from logging in or using core platform features. Most modern browsers allow you to view, block, and delete cookies stored by individual websites.
1pk365 does not use third-party advertising cookies or cross-site tracking technologies that follow you beyond the 1pk365 platform.
1pk365 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence obligations. The general retention principles we follow are outlined below:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & KYC records | 5 years from account closure | Gaming licence / AML obligation |
| Financial transaction records | 5 years from transaction date | Regulatory / legal obligation |
| Betting and game history | 3 years from account closure | Licence obligation / dispute resolution |
| Support communications | 2 years from last interaction | Legitimate interest / dispute resolution |
| Marketing preferences | Until consent withdrawn or account closed | Consent |
| Analytics / usage data | 13 months (rolling) | Legitimate interest |
After the applicable retention period expires, personal data is securely deleted or irreversibly anonymised. Where data is anonymised, it may be retained indefinitely for aggregate statistical analysis without it constituting personal data.
As a 1pk365 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via 24/7 live chat or at [email protected]. We will respond to all verified requests within 30 days.
Please note that certain rights may be limited or unavailable where processing is required to fulfil our legal or regulatory obligations — for example, KYC records must be retained for the mandatory regulatory period regardless of an erasure request.
1pk365 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security framework includes:
While we take all reasonable precautions, no online platform can guarantee absolute security. You are responsible for keeping your 1pk365 account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
The 1pk365 platform is strictly for adults aged 21 years and above. We do not knowingly collect, process, or store personal data relating to individuals under the age of 21. Age verification is a mandatory step in the 1pk365 registration and KYC process.
If we become aware that personal data has been inadvertently collected from an individual who is under 21, we will immediately suspend the associated account, delete the relevant data, and take any other steps required by our gaming licence obligations. If you have reason to believe that a minor has registered on 1pk365, please notify us immediately via live chat.
The 1pk365 platform may contain links to third-party websites, game providers, or payment portals. This Privacy Policy applies solely to data collected by 1pk365 and does not extend to any third-party platforms or services you may access through links on our platform. We recommend that you review the privacy policies of any third-party services before providing them with personal data. 1pk365 accepts no responsibility for the privacy practices of third-party websites.
As an internationally licensed gaming platform, 1pk365 may process or store your personal data in countries outside of Pakistan. Where such international transfers occur, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that required by applicable data protection principles. These safeguards may include standard contractual clauses, data processing agreements with adequate security commitments, or transfers to jurisdictions recognised as providing adequate data protection standards.
For further information about the international transfer mechanisms applicable to your data, please contact our support team.
1pk365 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. Where material changes are made, we will notify registered players via the email address on file or through a prominent notice displayed on the 1pk365 platform.
The effective date displayed at the top of this page indicates when the current version of this Policy came into force. Continued use of the 1pk365 platform following the publication of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of how we protect your data.
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 1pk365, please get in touch with us through the following channels:
We aim to acknowledge all privacy-related requests within 48 hours and to resolve them fully within 30 days. For complex requests involving data access or erasure, we may require identity verification before proceeding to protect your account security.
For disputes that cannot be resolved through our internal process, you may escalate your complaint to the relevant data protection authority or the dispute resolution body associated with our gaming licence.
1pk365 combines world-class data protection with Pakistan's best cricket betting, live casino, and slots. JazzCash & EasyPaisa supported. Players must be 21 or older.